How much does shipping cost in the U.S.?
We are pleased to offer free shipping on all contiguous U.S. retail orders!
Residents of AK, HI, PR, VI, and other US territories must pay for USPS shipping, starting at $9.95.
Please note: Our sheepy™ wool-filled beds & crate pads are bulky items and require a shipping surcharge, per item, to PO Boxes and the states/territories mentioned above. Please use the "shipping" section of the shopping cart for more details.
Where do you ship from?
We ship out of our Oakland, CA warehouse Monday through Friday. Orders are typically shipped within 24 hours of being placed. Orders with personalization can take an extra 1-2 days to ship.
If you have not received a shipping notification email, please check your spam or junk folder. Sometimes these emails can accidentally be routed there.
How are orders shipped?
Ground shipments are via Fedex Ground/Home Delivery and USPS — we choose the best service based on your ship-to address. 2-day air and overnight shipments are sent via Fedex Express.
How fast do you ship for U.S. orders?
We do our very best to ship orders within 1 business day of the order date, although they can take 1-2 days longer depending on volume.
The following holidays might add extra shipping days:
- January 1 — New Year's Day
- January 15 — Martin Luther King, jr.
- February 19 — President's Day
- May 28 — Memorial Day
- July 4 — Independence Day
- September 3 — Labor Day
- October 8 — Columbus Day
- November 12 — Veterans Day
- November 22 — Thanksgiving Day
- December 25 — Christmas Day
What are your overnight shipping restrictions for the U.S.?
We will rush to ship an overnight order same day, but we can't guarantee same-day shipping for orders placed after 12:00 pm Pacific Time.
Please note: Orders placed Monday through Thursday will be delivered the next day. Orders placed on Friday will be delivered on Monday; Saturday and Sunday orders on Tuesday.